IntellAgent - AI Consulting for All

Your Privacy Matters

We are committed to protecting your privacy and handling your personal information responsibly. This policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

We collect information to provide better services to you. The types of information we collect include:

Personal Information:

•Name, email address, phone number

•Company name and job title

•Business address and contact details

•Communication preferences

Project Information:

•Project requirements and specifications

•Business objectives and challenges

•Data samples or examples (with your permission)

•Implementation feedback and results

Technical Information:

•Website usage data and analytics

•Device information and browser type

•IP addresses and geographic location

•Cookies and tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery:

•Providing AI consulting services

•Developing custom solutions

•Project management and communication

•Technical support and maintenance

Business Operations:

•Processing payments and invoicing

•Legal compliance and contract management

•Quality assurance and service improvement

•Internal record keeping

Marketing and Communication:

•Responding to inquiries and requests

•Sending service updates and newsletters

•Marketing relevant services (with consent)

•Industry insights and thought leadership

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

Service Providers:

•Cloud hosting and infrastructure providers

•Payment processing companies

•Email and communication platforms

•Analytics and monitoring tools

Legal Requirements:

•When required by law or legal process

•To protect our rights and property

•To ensure safety and security

•In connection with business transfers

With Your Consent:

•When you explicitly authorize sharing

•For testimonials or case studies

•Third-party integrations you request

4. Data Security

We implement comprehensive security measures to protect your information:

Technical Safeguards:

•Encryption in transit and at rest

•Secure cloud infrastructure

•Access controls and authentication

•Regular security audits and updates

Administrative Safeguards:

•Employee training and background checks

•Confidentiality agreements

•Incident response procedures

•Regular policy reviews

Physical Safeguards:

•Secure data centers

•Environmental controls

•Restricted physical access

•Equipment disposal procedures

Despite our efforts, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your information using industry best practices.

5. Data Retention

We retain your information for different periods depending on the type of data and business need:

Active Client Data:

•Retained during the engagement period

•Plus additional time for warranty/support

•Typically 3-7 years for business records

•As required by applicable laws

Marketing Data:

•Until you unsubscribe or opt-out

•Maximum of 5 years for inactive contacts

•Immediately upon request for deletion

Technical/Analytics Data:

•Aggregated data may be retained indefinitely

•Personal identifiers removed after 2 years

•Logs and security data for 1-3 years

When we no longer need your information, we securely delete or anonymize it according to our data disposal procedures.

6. Your Rights and Choices

You have several rights regarding your personal information:

Access and Portability:

•Request a copy of your personal data

•Receive data in a machine-readable format

•Transfer data to another service provider

Correction and Updates:

•Correct inaccurate information

•Update your contact preferences

•Modify your communication settings

Deletion and Restriction:

•Request deletion of your personal data

•Restrict processing for specific purposes

•Object to certain uses of your information

Opt-Out Rights:

•Unsubscribe from marketing communications

•Disable cookies (may affect functionality)

•Withdraw consent where applicable

To exercise these rights, please contact us at hello@beintellagent.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Essential Cookies:

•Required for website functionality

•Enable core features and security

•Cannot be disabled without affecting service

Analytics Cookies:

•Help us understand website usage

•Improve user experience

•Aggregate and anonymous data

Marketing Cookies:

•Personalize content and advertisements

•Track effectiveness of marketing campaigns

•Require your consent

You can control cookies through your browser settings. Disabling certain cookies may limit website functionality.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own:

Transfer Safeguards:

•Standard contractual clauses

•Adequacy decisions by regulatory authorities

•Certification schemes and codes of conduct

•Your explicit consent when required

Data Localization:

•We strive to process data in your region when possible

•Cloud providers maintain data centers globally

•Client data requirements take precedence

We ensure appropriate safeguards are in place for all international transfers of personal information.

9. Children's Privacy

Our services are not intended for children under 16 years of age:

•We do not knowingly collect personal information from children

•If we learn we have collected information from a child, we will delete it

•Parents/guardians should contact us if they believe their child has provided personal information

•We encourage parents to monitor their children's online activities

If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Regional Privacy Laws

We comply with applicable privacy laws in the regions where we operate:

GDPR (European Union):

•Legal basis for processing personal data

•Enhanced rights for EU residents

•Data Protection Officer contact available

•Right to lodge complaints with supervisory authorities

CCPA (California):

•Right to know what personal information is collected

•Right to delete personal information

•Right to opt-out of sale (we don't sell data)

•Non-discrimination for exercising rights

Other Jurisdictions:

•We monitor and comply with emerging privacy laws

•Adapt our practices to meet local requirements

•Provide additional protections as needed

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time:

•Changes will be posted on this page with updated date

•Material changes will be communicated via email

•Continued use constitutes acceptance of changes

•You may request notification of policy updates

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

General Privacy Inquiries:

•Email: hello@beintellagent.com

•Phone: +1 (385) 352-0051

Data Protection Requests:

•Use the same contact information above

•Include "Privacy Request" in the subject line

•Provide specific details about your request

•We may need to verify your identity

Regulatory Complaints:

•You have the right to file complaints with data protection authorities

•We prefer to resolve issues directly first

•Contact information for relevant authorities available upon request